Privacy Policy

This Privacy Policy is based on Article 13 of the General Data Protection Regulation and contains the rights and obligations of the company regarding external individuals whose personal data it processes, mainly in the context of online sales and marketing of goods and services.

This 'Privacy Policy' regulates the processing of your personal data by the data controller: [Quax NV, registered office at Casselrylaan 27 - 9800 Deinze, BE0439813341].

Please read this Privacy Policy carefully as it contains essential information on how your personal data is processed and which cookies are used. By providing your personal data on the Website [] and by providing Personal Data through the email addresses listed on this website, you declare that you have taken note of this Privacy Policy and expressly agree to it, as well as to the processing itself.

Paragraph 1 – General terms

Quax NV, as a Belgian company, applies the “law of December 8, 1992, on Privacy Protection concerning the Processing of Personal Data” as modified by the “law of December 11, 1998” and by the “law of June 13, 2005, on electronic communications”.

Quax NV declares to abide by the European General Data Protection Regulation 2016/679 of 27 April 2016 with this Privacy Policy.

Quax NV takes responsibility for the processing of your personal data.

Paragraph 2 – Collected personal data

2.1. Data you communicate to us:

Category 1: without registration: your IP address and browsing behavior, origin, and search terms.

Category 2: your profile name, password e-mail address, login

Category 3: by registration on the newsletter: your e-mail address

Category 4: data obtained by placing cookies: Session ID and Wordfence Human Cookie

Category 5: your address data in response to placing an order

2.2. Quax NV can obtain personal data though different means:

a. by placing cookies (see below);

b. during your registration and use of the Website;

2.3 The Website also uses cookies who collect certain personal data. For the provisions about the use of cookies, see article 9.

Paragraph 3 – Purposes of the processing of data

3.1. General purposes:

Quax NV will use the obtained personal data solely for the purposes mentioned below:

Category 1: ensuring and enhancing this Website and including Personal Data in anonymous statistics, from which the identity of specific individuals or companies cannot be traced, based on Quax NV's legitimate interests in continually improving its Website and services.

Category 2: managing your account on this website for the use of our Quax NV services, based on the execution of a requested agreement, and, if indicated by you, also sending direct marketing, based on your explicit prior consent;

Category 3: sending you direct marketing, newsletters, promotions, and offers, based on your explicit prior consent;

Category 4: [cookie purposes], based on your explicit prior consent;

Category 5: delivering and invoicing products you have ordered, based on providing a service requested by you.

You are not obliged to provide Your Personal Data but understand that refusing the processing may render certain services impossible to provide.

You are not obliged to provide us with your personal data, however, you must understand that the delivery of certain services is not possible in case you refuse to provide us with certain personal data.

3.2. Direct marketing:

Your personal data will only be used for direct marketing purposes of you give your explicit and preliminary consent (“opt-in”).

In case you have given your consent and you are added to Quax NV's direct mailing list, Quax NV may use your personal data to send you marketing material as well as other material relating to Quax NV, her products, and/or her services. Quax NV can also use the personal data you provided in order to adapt the documents saved by Quax NV.

This consent can be revoked at all times, for free and without motivation by clicking the unsubscribe button below every promotional e-mail.

3.3. Transfer to third parties:

In case of whole or partial reorganization or cession of Quax NV activities, whereby Quax NV reorganizes, transfers, ceases her business activity or in case Quax NV goes bankrupt, your personal data may be transferred to new entities or third parties.

Quax NV will try, if reasonably possible, to inform you beforehand of the fact that Quax NV transfers your personal data to a third person, but you must be aware of the fact that this is not always possible either technically or commercially.

Quax NV won’t sell, let, or hand out your personal data nor place them at the disposal of third parties, except in the situations provided for in this policy or unless you explicit and preliminary consent.

3.4. Legal requirements:

In extraordinary circumstances, Quax NV can be obliged to transfer your personal data following a court order or in order to comply with imperative laws and/or regulations. Quax NV will, if reasonably possible, try to inform you beforehand unless revealing this information is subject to legal constraints.

Paragraph 4 – Duration of the processing

We will store and process your personal data during the period necessary depending on the purposes of the processing as well as depending on the contractual relationship between you and Quax NV.

Paragraph 5 – Your rights

5.1. Access right and right to obtain a copy.

You have the right to freely obtain at any moment access to your personal data, as well as to be informed about the use of your personal data.

5.2. Right to correct, delete and limit:

You have the choice to share your personal data with Quax NV. You also have the right to request Quax NV to correct, delete, or complement your personal data. You acknowledge that a refusal to share data or a request to delete these data will make the delivery of certain services and/or products impossible.

You can also request the processing of your personal data to be limited.

5.3. Right to object:

You have the right to object to the processing of your personal data when you have serious and legitimate reasons to do so.

You also have the right to object to the use of your personal data for purposes of direct marketing. In such case specific reasoning will not be requested.

5.4. Right to free data transferring:

You have the right to obtain your personal data which is processed by Quax NV in a structured, usual form, readable by machines and/or to transfer this data to another data controller.

5.5. Right to withdraw consent

When the processing is based on prior consent you have the right to withdraw this consent.

5.6. Exercise of rights:

You can exercise your rights by contacting us, either through e-mail to [] or by mail to [Webshop Quax, Karel Picquélaan 84 – 9800 Deinze Belgium] with the inclusion of your ID.

5.7. Automated decisions and profiling:

The processing of your personal data does not include profiling, nor shall you be subjected to automated decisions.

5.8. Right to file a complaint:

You have the right to file a complaint with the Data Protection Authority: Data Protection Authority, Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail:

This does not affect a provision before the civil court.

If you have suffered damages caused by the processing of your personal data you can file a claim for damages.

Paragraph 6 – Safety and confidentiality

6.1. We have adopted safety measures that are suited on both a technical and an organizational level to avoid the destruction, loss, forgery, adjustment, non-authorized access, or the notification of personal data by accident to a third party, as well as the non-authorized processing of these data.

6.2. Quax NV shall not be liable in any way for direct or indirect damages caused by wrongful or improper use of personal data by a third party.

6.3. At all times you shall comply with safety standards, for instance by avoiding all non-authorized access to your login and access code. You are solely responsible for the use of the Website on your computer, IP address, and identification data, as well as for confidentiality.

Paragraph 7 – Access by third parties

In order to process your personal data we provide access to your personal data to our employees.

We guarantee a similar level of protection by imposing contractual obligations to our employees that are similar to this Privacy Policy.