DEAR CUSTOMER, WE ARE STILL SHIPPING TO ALL EU COUNTRIES - EXCEPT ITALY & SPAIN.
IT & ESP: you can still place an order and contact us at webshop@quax.eu for delivery later on.

After Sales and Spare Parts

How can I get spare parts ?

Each piece of furniture comes with a Warranty Charter in the packaging : make sure you read it through very carefully.

In order to be able to order spare parts, Quax requires specific information.

That information is important in case of a question or a problem, so that if necessary we can help you quickly and efficiently.

Only after receipt of the Claim Notification Form from the Warranty Charter, possibly together with pictures illustrating the problem, can requests for spare parts be dealt with.

The completed document together with the pictures can be forwarded by e-mail to sales@quax.eu (attention please : max. 6 MB per e-mail).

Download the WARRANTY CHARTER here.